https://www.key.com/about/careers.html

KeyBank

Quantitative Analyst Intern

May - August 2019 • Cleveland, OH

What I liked

Great management and culture that supports learning and professional growth in all aspects of your career. Good programming and events for interns.

What I wish was different

More opportunities to network with fellow interns outside of our line of business.

Advice

Don't be afraid to push yourself and try new, challenging things. Accomplishing something you've never done before and receiving positive feedback from your managers is a great feeling once a project is completed.
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Retail Banking Intern

May - August 2019 • Buffalo, NY

What I liked

For the duration of the internship I was working with clients to help them with their banking needs. I also shadowed higher position throughout the bank and will begin in June 2020 as a Personal Banker.

What I wish was different

Advice

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Retail Management Intern

May - August 2019 • Denver, CO

What I liked

I got to network with department heads and learn so much from different managers through rotations.

What I wish was different

The program was explained a little better during the interview process.

Advice

Be open to learning from different people that have different teaching styles.
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Bank Teller Intern

May - August 2019 • Cleveland, OH

What I liked

KeyBank was a great company to work for. The one thing that stood out to me right away was the company's culture. KeyBank welcomed all interns with open hands and made the internship process better than I thought it was going to be.

What I wish was different

One thing I wish that was different would be more interaction with the actual relationship managers. However, KeyBank has reshaped their internship process and has collaborated with interns to make time for the interns to see more of the banking side of the business.

Advice

One piece of advice I would share about this experience is to come ready to work and learn everyday, be involved (even in awkward situations) , and network as much as you can.
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Retail Banking Intern

May - August 2019 • Buffalo, NY

What I liked

The managers and personal bankers that I worked with were friendly and always welcomed me to observe them. Employees within each branch always tried to help me progress through the internship.

What I wish was different

I wish the posting made it known that this was simply a teller job. They advertised this internship as gaining significant banking experience while working with personal and investment bankers. Despite this, I spent 95% of my time at this job working a teller and filling in at different branches around Buffalo that were short staffed. I believe learning how to work the teller line is important but this could have been done in two weeks, not the entire twelve weeks of the internship.

Advice

If you want to work as a bank teller, this would be a good internship for you. If you want in-depth, hands-on experience in personal or investment banking you may want to pursue other opportunities.
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Corporate Banking Intern

May - August 2019 • Rochester, NY

What I liked

Loved the people I worked with. Very welcoming team and my questions were always answered.

What I wish was different

I wish I got exposure to commercial banking.

Advice

Great growing firm with solid leadership.
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Retail Banking Intern

May - August 2019 • Cleveland, OH

What I liked

- Organized internship program - Clear expectations and set goals to achieve - Opportunity to shadow different roles at different branches - Opportunities to network with other interns and employees at KeyBank

What I wish was different

- Nothing, I learned a lot over the summer.

Advice

- Getting out of your comfort zone is so important when building your skillset and confidence in yourself
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Key Bank Intern

May - August 2019 • Plymouth Meeting, PA

What I liked

Being a bank teller and have day to day interactions with individuals.

What I wish was different

More opportunities with the private banking and wealth management groups.

Advice

This was a good business management internship that was good pay and 40 hours a week. Very friendly staff, and was a good summer all in all.
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Retail Banking Intern

May - August 2018 • Syracuse, NY

What I liked

This internship at KeyBank helped me to realize my passions and experience personal growth. I am a mathematics major but now know that I would like to pursue a career that involves human interaction/customer service. This program also allowed the possibility of returning if this past summer proved to be a successful.

What I wish was different

I wouldn't change a thing about this internship. Over a span of 12 weeks, I spent 3 weeks at 3 different bank locations. This allowed me to experience all types of clientele, and different bank sizes and the responsibilities that come with that. In addition, I was offered a full time job to return in May as a Retail Management Associate.

Advice

My advice is to not be afraid to search for jobs that might stray a little from your major. I am a mathematics major and never thought of banking as a possible career path. I am thankful for my internship and the path it has set me on.
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Retail Intern

June - September 2019 • Portland, OR

What I liked

Everyone there was really welcoming, even though you are an intern and rotate once a month, they still treat you the same as someone who's worked there for a while. Everyone there is always there to help whenever you need help, they want you to succeed and learn as you go.

What I wish was different

Managers putting more effort on teaching the interns about different things that goes on in the bank. I think certain managers exceeded at doing so but some managers don't, they just see you as an extra help and tend to forget that you are there to learn, not just doing the same work over and over all the time.

Advice

Just being yourself and letting them know that you are there to learn about the banking systems. They won't sit there and teach you everything, it is up to you to let them know what you want to learn and stuff.
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Retail Management Intern

May - August 2019 • Angola, NY

What I liked

I really enjoyed the people I work with.

What I wish was different

The communication with our higher-ups (corporate).

Advice

Be prepared for a formal schedule and work process.
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Home Mortgage Intern

May - August 2019 • Buffalo, NY

What I liked

The work environment is very friendly

What I wish was different

get more involved with other departments

Advice

Be yourself
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Bank Teller

May 2018 • Rochester, NY

What I liked

increase in customer service skills

What I wish was different

more in my field

Advice

is a great experience for anyone in the business line of work
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Retail Management Intern

May - August 2018 • Seattle, WA

What I liked

I got to shadow various positions in a retail banking setting and learn about financial wellness.

What I wish was different

Advice

Be open to all different types of internships, even if you don’t like it at least you know what you don’t want to do
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Retail Associate Intern

May - August 2018 • Buffalo, NY

What I liked

This was a rotational internship. Although they did have me housed in a branch in my hometown, I was able to travel to other markets and experience similarities and differences throughout. They were also very good at exposing me to every different aspect of the bank. I had numerous shadow experiences and mentors throughout my program. I also had a series of tasks this summer that I had to compete by the end of the 12 weeks which included witnessing numerous loan closings, investment appointment, and presentations.

What I wish was different

The only thing that I would have changed about this experience is I would have given the interns more time on the platform side of the bank rather than the teller line.

Advice

Take advantage of every opportunity! Don't limit yourself with just what's on the task list. See who else you can shadow within the bank!
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Intern

June - August 2020 • Toledo, OH

What I liked

I really liked most of the people I worked with and the training process was very thorough and organized which I liked.

What I wish was different

I wish I wouldn't have had to travel so much. Originally I was supposed to go to 10 different branches. I ended up going only to 3 but I really thought that was a good amount of time.

Advice

Don't take anything for granted and make sure you make connections!
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Consumer Credit Risk Intern

June - August 2020 • Cleveland, OH

What I liked

Culture and the willingness to have open conversations with individuals every day.

What I wish was different

Virtual format, but COVID-19 was the reason for that. The experience was still awesome and I am very grateful it was able to happen.

Advice

Learn something new every day.
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Retail Banking Intern

June - July 2020 • Denver, CO

What I liked

I like the fact that we still had an in-person experience and that it was a rotational program

What I wish was different

I wish that there was a bit more structure in the sense of planning. Many things felt a little last minute.

Advice

You decide how much you want to gain from this experience. There are tasks that you have to complete, but no one is forcing you to make them valuable. That is up to you.
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Bank Teller

June 2019 • Rexburg, ID

What I liked

The company truly takes care of their employees. They are also very diligent in making sure their employees are well trained in all aspects. I feel respected and supported!

What I wish was different

I wish the hiring was a little faster.

Advice

Be yourself and make sure to learn and be open-minded.
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Retail Banking Intern

May - August 2018 • Pittsburgh, PA

What I liked

Very nice people from the top executives to the personal bankers. I shadowed many different positions and received an offer for after graduation.

What I wish was different

N/A

Advice

You will learn many different aspect of the retail side of banking along with investment/operations.
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